We take pride in offering the best customer service to our valued guests.
For complete service and guarantee information on your onboard purchase, please contact:

Starboard Cruise Services Customer Service Department

Toll Free Ph No.:  1-800-540-4785
Int’l Customer Non-1-800 Ph No.: 305-728-4520
Email: customer.service@starboardretailgroup.com

Hours: Monday-Thursday: 8:30a.m. – 12:00p.m. & 1:00p.m. – 4p.m. EST
Friday: 8:30a.m. – 12:00p.m. & 1:00p.m. – 2p.m. EST

Email response time within 48 to 72 business hours.

Service and Warranty Information

For complete service and guarantee information on your onboard purchase, click the cruise line of your sailing below.